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Questions & Answers
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Q. How do I book?
A. Book online via link on the website (this is the fastest option) or call our friendly team on our booking number. Tel: 07702262509
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Q. What deposit do you require?
A. Only £100 deposit secures your dates, the balance payment is then due 8 weeks prior to your arrival, automatic reminders will be sent.
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Q. What payment do you accept?
A. We accept payment by debit and credit card or bank transfer , all options are given via our secure payment platform on your booking confirmation.
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Q. Can I check in earlier than 4pm?
A. We will text you on the day if your accommodation is ready earlier, however as we only have a small window to clean and prepare your accommodation this is not guaranteed.
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Q. Are check in days flexible?
A. We offer Monday & Friday check in dates only via the website, however out of season we can be more flexible, please call our booking line with your request.
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Q. I want to make a booking?
A. The easiest and fastest way to reserve your dates is via our website.
Our friendly booking agents can also help, please note our office hours, Monday & Fridays can also be busy with check ins :-)
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Q. Can I book for 2 nights?
A. The minimum stay is 3 nights, we offer the following breaks
Monday-Friday
Friday- Monday
Weekly - starting on a Monday & Friday
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Q. Are towels provided with my accommodation?
A. Some owners choose to provide towels others do not, this is all in your booking direction email.
Please bring your own beach towels.
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Q. Is linen provided?
A. Yes linen is provided in all our accommodation and all beds will be made prior to your arrival regardless of how many guests.
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Q. Where can I find check in details and other arrival details for my stay?
A. Information is sent on your balance payment email, it's also sent again 3 days prior to your arrival.
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Q. How do I make changes to my booking?
A. Please email/phone a member of staff who will advise.
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Q. Do you accept pets?
A. Many of our properties welcome pets and have been tested by our Wilson!
See our paws welcome section.
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Q. What's included?
A. All our properties include electricity & heating in the holiday price, wood burners and open fires may require additional fuel.
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Q. Are travel cots and highchairs provided?
A. Please see individual property information to check if these are provided.
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Q. What time is check out?
A. 10am
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Q. Where can I find your Terms & Conditions?
A. They are listed under the T&Cs page
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Q. Do you meet & greet?
A. All our properties are accessed via a keycode, this will be sent with your balance payment receipt.
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