​

 

Q. How do I book?

A. Book online via link on the website (this is the fastest option) or call our friendly team on our booking number. Tel: 07702262509

​

Q. What deposit do you require?

A. Only £100 deposit secures your dates, the balance payment is then due 8 weeks prior to your arrival, automatic reminders will be sent.  

​

Q. What payment do you accept?

A. We accept payment by debit and credit card or bank transfer , all options are given via our secure payment platform on your booking confirmation.

​

Q. Can I check in earlier than 4pm?

A. We will text you on the day if your accommodation is ready earlier, however as we only have a small window to clean and prepare your accommodation this is not guaranteed. 

​

Q. Are check in days flexible?

A. We offer Monday & Friday check in dates only via the website, however out of season we can be more flexible, please call our booking line with your request. 

​

Q. I want to make a booking?

A. The easiest and fastest way to reserve your dates is via our website.

Our friendly booking agents can also help, please note our office hours, Monday & Fridays can also be busy with check ins :-)

​

Q. Can I book for 2 nights?

A. The minimum stay is 3 nights, we offer the following breaks

Monday-Friday

Friday- Monday

Weekly - starting on a Monday & Friday 

​

Q. Are towels provided with my accommodation?

A. Some owners choose to provide towels others do not, this is all in your booking direction email.

Please bring your own beach towels.

​

Q. Is linen provided?

A. Yes linen is provided in all our accommodation and all beds will be made prior to your arrival regardless of how many guests. 

​

Q. Where can I find check in details and other arrival details for my stay?

A. Information is sent on your balance payment email, it's also sent again 3 days prior to your arrival.

​

Q. How do I make changes to my booking?

A. Please email/phone a member of staff who will advise. 

​

Q. Do you accept pets? 

A. Many of our properties welcome pets and have been tested by our Wilson!

See our paws welcome section. 

​

Q. What's included?

A. All our properties include electricity & heating in the holiday price, wood burners and open fires may require additional fuel.

​

Q. Are travel cots and highchairs provided?

A. Please see individual property information to check if these are provided.

​

Q. What time is check  out?

A. 10am

​

Q. Where can I find your Terms & Conditions?

A. They are listed under the T&Cs page

​

Q. Do you meet & greet?

A. All our properties are accessed via a keycode, this will be sent with your balance payment receipt.

 

​

​

​

 

​

​

​

​

​

​

​

​